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When will hypertargeting backlash reach full throttle?

by Marc Lefton
Saturday, July 26, 2008. 03:51PM
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I had a friend who joined a Blockbuster fan page on Facebook. Suddenly his picture was showing up in ads on my profile saying that he endorsed Blockbuster. Later, I ordered some fried basil tofu and some mango sticky rice on seamlessweb.com, an online food delivery service. I go back to my Facebook profile and look at my feed:

"Marc justed ordered fried basil tofu and mango sticky rice from Benny's Thai." What? I thought I was pretty internet savvy but it took me a good minute to realize that a cookie from Seamless web read by Facebook was responsible.

I immediately disabled the Seamlessweb feed from my profile. I'm not a Japanese baseball player, so the world does not need to know what I eat for lunch, or breakfast or dessert. Hey, I realize you guys were trying to be helpful, but next time ASK first, you creepy bastards.

About a week ago I went to Boulder on a business trip. It was one of those get there the night before, have a meeting and fly back before you even realize you're in another time zone deals. I stayed at La Quinta right by the airport since I had to meet someone at the car rental counter early in the morning. Now suddenly La Quinta seems to be doing a major online advertising push: at me.

If I use another web browser, suddenly the ads go away. But if I use the computer or the browser that I used when I was booking the hotel online, there's La Quinta, offering me a discount.

Consumers are not stupid. And there's no such thing as a coincidence. Before I opted for their cheap rate, I had never even heard of them, let alone seen a banner ad. Now they're everywhere I look. What's next, an experiential marketing campaign conveniently targeted outside my office?

If you're using hypertargeting, maybe brands who have real consumer love like Nike are better off doing it, since they always seem to know the appropriate way to pull something like that off. For everyone else, remember there's a fine line between targeting the right people and being creepy.

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Tuesday, July 29, 2008. 01:30PM by Sara Ryan
BOO!!!! HISS !!!Facebook is/can be a messed up organization. What an invasion of privacy, and the least they could have done was got your permission before they bombarded you with a bunch of crap. Slowly they are pulling their heads out their asses, but this is the next wave of online advertising and it's coming our way.
Monday, July 28, 2008. 05:10PM by Sonya B
That could be happening to me and I'd never know it. It's so saturated now that it's easy to ignore. It's annoying. I get Borders coupons sent to my cell phone, but I'm opting out now because it went from two or three times a month to twice a week, so now I'm sick of it and have tuned out.
Monday, July 28, 2008. 08:23AM by Bonnie Natko
I asked one of my younger, Millennial coworkers about this this morning and she said that she really doesn't mind this. She likes sharing and has absolutely no problem endorsing services and products she supports to her friends - but ONLY her friends. She comes from a generation that embraces the fact that they've been marketed to since birth and has no problem having her face attached to a brand she loves to spread the word to people she knows. My view is that I don't want everyone knowing every little thing I do, but there I go again, updating my Facebook status every couple of hours....sigh. The creepy thing though, is that I saw an ad for a drugstore that specially stated my age and listed some items that they thought I'd like. Ick.
Sunday, July 27, 2008. 06:58PM by Marc Lefton
Impossible! I spent the entire day without electricity. What did I learn? A lot of things run on it. This would suck if it were the 1800's
Sunday, July 27, 2008. 08:21AM by Richard Track
heyyy i saw your picture buying breakfast this morning...good lord i hope i don't see pictures of the rest of the adholes gang too